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Course overview
Every office runs on a set of everyday skills, and this course brings them together in one place: office management and organisation, professional business communication in both written and verbal form, basic financial record keeping, and coordinating day to day operations and schedules.
You will also study customer service standards and basic administrative procedures such as filing, minute taking and handling correspondence. It is designed for administrative assistants, office managers and anyone moving into a business support or supervisory role.
What will i learn?
- Apply core office management and organisational practices
- Communicate professionally in written and verbal business contexts
- Maintain basic financial and administrative records
- Coordinate day to day office operations and schedules
- Apply customer service standards in an administrative role
Requirements
- Access to a stable internet connection
- A smartphone, tablet, laptop or desktop computer
- No prior office administration experience required
Curriculum for this course
4 Lessons
3 months
Section 1
2 Lessons
00:00:00 Hours
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Introduction
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Lesson 2
Section 2
2 Lessons
00:00:00 Hours
-
Lesson 1
-
Lesson 2
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About instructor
Handsworth Institute
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We strive to provide the best eLearning experience
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