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- Handsworth Institute
Terms of Use
These Terms of Use
("Terms") were last updated on April 1, 2021.
Skillup’s mission is to improve lives through learning. We enable anyone anywhere to create and share educational content (Institutions and/or instructors) and to access that educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the Skillup website, the Skillup mobile applications, our TV applications, our APIs, and other related services (“Services”).
Table of Contents
1. Accounts
You need an account for
most activities on our platform. Keep your password somewhere safe, because
you’re responsible for all activity associated with your account. If you
suspect someone else is using your account, let us know by contacting our Support Team.
You must have reached the age of consent for online services in your country to
use Skillup.
You need an account for
most activities on our platform, including to purchase and access content or to
submit content for publication. When setting up and maintaining your account,
you must provide and continue to provide accurate and complete information,
including a valid email address. You have complete responsibility for your
account and everything that happens on your account, including for any harm or
damage (to us or anyone else) caused by someone using your account without your
permission. This means you need to be careful with your password. You may not
transfer your account to someone else or use someone else’s account. If you
contact us to request access to an account, we will not grant you such access
unless you can provide us with the information that we need to prove you are
the owner of that account. In the event of the death of a user, the account of
that user will be closed.
You may not share your
account login credentials with anyone else. You are responsible for what
happens with your account and Skillup will not intervene in disputes between
students or instructors who have shared account login credentials. You must
notify us immediately upon learning that someone else may be using your account
without your permission (or if you suspect any other breach of security) by
contacting our Support Team. We may request some information
from you to confirm that you are indeed the owner of your account.
Students and instructors
must be at least 18 years of age to create an account on Skillup and use the
Services. If you are younger than 18 but above the required age for consent to
use online services where you live (for example, 13 in the US or 16 in
Ireland), you may not set up an account, but we encourage you to invite a
parent or guardian to open an account and help you access content that is
appropriate for you. If you are below this age of consent to use online
services, you may not create a Skillup account. If we discover that you have
created an account that violates these rules, we will terminate your account.
Under our Instructor Terms, you may be requested to
verify your identity before you are authorized to submit content for
publication on Skillup.
You can terminate your
account at any time by following the steps here.
Check our Privacy Policy to see what happens when
you terminate your account.
2. Content Enrollment and
Lifetime Access
When you enroll in a
course or other content, you get a license from us to view it via the Skillup
Services and no other use. Don’t try to transfer or resell content in any way.
We generally grant you a lifetime access license, except when we must disable
the content because of legal or policy reasons or for enrollments via
Subscription Plans.
Under our Instructor
Terms, when instructors publish content on Skillup, they grant Skillup
a license to offer a license to the content to students. This means that we
have the right to sublicense the content to enrolled students. As a student,
when you enroll in a course or other content, whether it’s free or paid
content, you are getting a license from Skillup to view the content via the Skillup
platform and Services, and Skillup is the licensor of record. Content is
licensed, and not sold, to you. This license does not give you any right to
resell the content in any manner (including by sharing account information with
a purchaser or illegally downloading the content and sharing it on torrent
sites).
In legal, more complete
terms, Skillup grants you (as a student) a limited, non-exclusive,
non-transferable license to access and view the content for which you have paid
all required fees, solely for your personal, non-commercial, educational
purposes through the Services, in accordance with these Terms and any
conditions or restrictions associated with the particular content or feature of
our Services. All other uses are expressly prohibited. You may not reproduce,
redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify,
adapt, edit, create derivative works of, sublicense, or otherwise transfer or
use any content unless we give you explicit permission to do so in a written
agreement signed by a Skillup authorized representative. This also applies to
content you can access via any of our APIs.
We generally give a
lifetime access license to our students when they enroll in a course or other
content. However, we reserve the right to revoke any license to access and use
any content at any point in time in the event where we decide or are obligated
to disable access to the content due to legal or policy reasons, for example,
if the course or other content you enrolled in is the object of a copyright
complaint, or if we determine it violates our Trust & Safety
Guidelines. This lifetime access license does not apply to enrollments via
Subscription Plans or to add-on features and services associated with the course
or other content you enroll in. For example, instructors may decide at any time
to no longer provide teaching assistance or Q&A services in association
with the content. To be clear, the lifetime access is to the course content but
not to the instructor.
Instructors may not grant
licenses to their content to students directly, and any such direct license
shall be null and void and a violation of these Terms.
3. Payments, Credits, and
Refunds
When you make a payment,
you agree to use a valid payment method. If you aren’t happy with your content,
Skillup offers a 30-day refund or credit for most content purchases.
3.1 Pricing
The prices of content on Skillup
are determined based on the terms of the Promotions Policy. In some
instances, the price of content offered on the Skillup website may not be
exactly the same as the price offered on our mobile or TV applications, due to
mobile platform providers’ pricing systems and their policies around
implementing sales and promotions.
We occasionally run
promotions and sales for our content, during which certain content is available
at discounted prices for a set period of time. The price applicable to the
content will be the price at the time you complete your purchase of the content
(at checkout). Any price offered for particular content may also be different
when you are logged into your account from the price available to users who
aren’t registered or logged in, because some of our promotions are available
only to new users.
If you are logged into
your account, the listed currency you see is based on your location when you
created your account. If you are not logged into your account, the price
currency is based on the country where you are located. We do not enable users
to see pricing in other currencies.
If you are a student
located in a country where use and sales tax, goods and services tax, or value
added tax is applicable to consumer sales, we are responsible for collecting
and remitting that tax to the proper tax authorities. Depending on your
location, the price you see may include such taxes, or tax may be added at
checkout.
3.2 Payments
You agree to pay the fees
for content that you purchase, and you authorize us to charge your debit or
credit card or process other means of payment (such as VISA, Bank deposit,
direct debit, or mobile wallet) for those fees. Skillup works with payment
service providers to offer you the most convenient payment methods in your
country and to keep your payment information secure. We may update your payment
methods using information provided by our payment service providers. Check out
our Privacy Policy for more details.
When you make a purchase,
you agree not to use an invalid or unauthorized payment method. If your payment
method fails and you still get access to the content you are enrolling in, you
agree to pay us the corresponding fees within thirty (30) days of notification
from us. We reserve the right to disable access to any content for which we
have not received adequate payment.
3.3 Refunds and Refund
Credits
If the content you
purchased is not what you were expecting, you can request, within 30 days of
your purchase of the content, that Skillup apply a refund to your account. This
refund option does not apply to Subscription Plan purchases, which are covered
in Section 8.4 below. We reserve the right to apply your refund as a refund
credit or a refund to your original payment method, at our discretion,
depending on capabilities of our payment service providers, the platform from
which you purchased your content (website, mobile or TV app), and other
factors. No refund is due to you if you request it after the 30-day guarantee
time limit has passed. However, if the content you previously purchased is
disabled for legal or policy reasons, you are entitled to a refund beyond this
30-day limit. Skillup also reserves the right to refund students beyond the
30-day limit in cases of suspected or confirmed account fraud.
If we decide to issue
refund credits to your account, they will be automatically applied towards your
next content purchase on our website, but can’t be used for purchases in our
mobile or TV applications. Refund credits may expire if not used within the
specified period and have no cash value, in each case unless otherwise required
by applicable law.
At our discretion, if we
believe you are abusing our refund policy, such as if you’ve consumed a
significant portion of the content that you want to refund or if you’ve
previously refunded the content, we reserve the right to deny your refund,
restrict you from other future refunds, ban your account, and/or restrict all
future use of the Services.
3.4 Gift and Promotional
Codes
Skillup or our partners
may offer gift and promotional codes to students. Certain codes may be redeemed
for gift or promotional credits applied to your Skillup account, which then may
be used to purchase eligible content on our platform, subject to the terms
included with your codes. Other codes may be directly redeemable for specific
content. Gift and promotional credits can’t be used for purchases in our mobile
or TV applications.
These codes and credits,
as well as any promotional value linked to them, may expire if not used within
the period specified in your Skillup account. Gift and promotional codes
offered by Skillup may not be refunded for cash, unless otherwise specified in
the terms included with your codes or as required by applicable law. Gift and
promotional codes offered by a partner are subject to that partner’s refund
policies. If you have multiple saved credit amounts, Skillup may determine
which of your credits to apply to your purchase. Check out our Support
Page and any terms included with your codes for more details.
4. Content and Behavior
Rules
You can only use Skillup
for lawful purposes. You’re responsible for all the content that you post on
our platform. You should keep the reviews, questions, posts, courses and other
content you upload in line with our Trust & Safety Guidelines and
the law, and respect the intellectual property rights of others. We can ban
your account for repeated or major offenses. If you think someone is infringing
your copyright on our platform, let us know.
You may not access or use
the Services or create an account for unlawful purposes. Your use of the
Services and behavior on our platform must comply with applicable local or
national laws or regulations of your country. You are solely responsible for
the knowledge of and compliance with such laws and regulations that are
applicable to you.
If you are a student, the
Services enable you to ask questions to the instructors of courses or other
content you are enrolled in, and to post reviews of content. For certain
content, the instructor may invite you to submit content as “homework” or
tests. Don’t post or submit anything that is not yours.
If you are an instructor,
you can submit content for publication on the platform and you can also
communicate with the students who have enrolled in your courses or other
content. In both cases, you must abide by the law and respect the rights of
others: you cannot post any course, question, answer, review or other content
that violates applicable local or national laws or regulations of your country.
You are solely responsible for any courses, content, and actions you post or
take via the platform and Services and their consequences. Make sure you
understand all the copyright restrictions set forth in the Instructor
Terms before you submit any content for publication on Skillup.
If we are put on notice
that your course or content violates the law or the rights of others (for
example, if it is established that it violates intellectual property or image
rights of others, or is about an illegal activity), if we discover that your
content or behavior violates our Trust & Safety Guidelines, or if we
believe your content or behavior is unlawful, inappropriate, or objectionable
(for example if you impersonate someone else), we may remove your content from
our platform. Skillup complies with copyright laws.
Skillup has discretion in
enforcing these Terms and our Trust & Safety Guidelines. We may
restrict or terminate your permission to use our platform and Services or ban
your account at any time, with or without notice, for any or no reason,
including for any violation of these Terms, if you fail to pay any fees when
due, for fraudulent chargeback requests, upon the request of law enforcement or
government agencies, for extended periods of inactivity, for unexpected
technical issues or problems, if we suspect that you engage in fraudulent or
illegal activities, or for any other reason in our sole discretion. Upon any
such termination we may delete your account and content, and we may prevent you
from further access to the platforms and use of our Services. Your content may
still be available on the platforms even if your account is terminated or
suspended. You agree that we will have no liability to you or any third party for
termination of your account, removal of your content, or blocking of your
access to our platforms and services.
If a user has published
content that infringes your copyright or trademark rights, please let us know.
Our Instructor Terms require our instructors to follow the law and
respect the intellectual property rights of others. For more details on how to
file a copyright or trademark infringement claim with us, see
our Intellectual Property Policy.
5. Skillup’s Rights to
Content You Post
You retain ownership of
content you post to our platform, including your courses. We’re allowed to
share your content to anyone through any media, including promoting it via
advertising on other websites.
The content you post as a
student or instructor (including courses) remains yours. By posting courses and
other content, you allow Skillup to reuse and share it but you do not lose any
ownership rights you may have over your content. If you are an instructor, be
sure to understand the content licensing terms that are detailed in the Instructor
Terms.
When you post content,
comments, questions, reviews, and when you submit to us ideas and suggestions
for new features or improvements, you authorize Skillup to use and share this
content with anyone, distribute it and promote it on any platform and in any
media, and to make modifications or edits to it as we see fit.
In legal language, by
submitting or posting content on or through the platforms, you grant us a
worldwide, non-exclusive, royalty-free license (with the right to sublicense)
to use, copy, reproduce, process, adapt, modify, publish, transmit, display,
and distribute your content (including your name and image) in any and all
media or distribution methods (existing now or later developed). This includes
making your content available to other companies, organizations, or individuals
who partner with Skillup for the syndication, broadcast, distribution, or
publication of content on other media, as well as using your content for
marketing purposes. You also waive any rights of privacy, publicity, or other
rights of a similar nature applicable to all these uses, to the extent
permissible under applicable law. You represent and warrant that you have all
the rights, power, and authority necessary to authorize us to use any content
that you submit. You also agree to all such uses of your content with no
compensation paid to you.
6. Using Skillup at Your
Own Risk
Anyone can use Skillup to
create and publish content and instructors and we enable instructors and
students to interact for teaching and learning. Like other platforms where
people can post content and interact, some things can go wrong, and you use Skillup
at your own risk.
Our platform model means
we do not review or edit the content for legal issues, and we are not in a
position to determine the legality of content. We do not exercise any editorial
control over the content that is available on the platform and, as such, do not
guarantee in any manner the reliability, validity, accuracy, or truthfulness of
the content. If you access content, you rely on any information provided by an
instructor at your own risk.
By using the Services,
you may be exposed to content that you consider offensive, indecent, or
objectionable. Skillup has no responsibility to keep such content from you and
no liability for your access or enrollment in any course or other content, to
the extent permissible under applicable law. This also applies to any content
relating to health, wellness, and physical exercise. You acknowledge the
inherent risks and dangers in the strenuous nature of these types of content,
and by accessing such content you choose to assume those risks voluntarily,
including risk of illness, bodily injury, disability, or death. You assume full
responsibility for the choices you make before, during, and after your access
to the content.
When you interact
directly with a student or an instructor, you must be careful about the types
of personal information that you share. While we restrict the types of
information instructors may request from students, we do not control what
students and instructors do with the information they obtain from other users
on the platform. You should not share your email or other personal information
about you for your safety.
We do not hire or employ
instructors nor are we responsible or liable for any interactions involved
between instructors and students. We are not liable for disputes, claims,
losses, injuries, or damage of any kind that might arise out of or relate to
the conduct of instructors or students.
When you use our
Services, you will find links to other websites that we don’t own or control.
We are not responsible for the content or any other aspect of these third-party
sites, including their collection of information about you. You should also
read their terms and conditions and privacy policies.
7. Skillup’s Rights
We own the Skillup
platform and Services, including the website, present or future apps and
services, and things like our logos, API, code, and content created by our
employees. You can’t tamper with those or use them without authorization.
All right, title, and
interest in and to the Skillup platform and Services, including our website,
our existing or future applications, our APIs, databases, and the content our
employees or partners submit or provide through our Services (but excluding
content provided by instructors and students) are and will remain the exclusive
property of Skillup and its licensors. Our platforms and services are protected
by copyright, trademark, and other laws of both the United States and foreign
countries. Nothing gives you a right to use the Skillup name or any of the Skillup
trademarks, logos, domain names, and other distinctive brand features. Any
feedback, comments, or suggestions you may provide regarding Skillup or the
Services is entirely voluntary and we will be free to use such feedback,
comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the
following while accessing or using the Skillup platform and Services:
8. Subscription Terms
This section covers
additional terms that apply to your use of our subscription-based collections
as a student (“Subscription Plans”). By using a Subscription Plan, you agree to
the additional terms in this section. Note that use of Skillup for Business is
not subject to these Terms, but is instead governed by the agreement between Skillup
and the subscribing organization.
8.1 Subscription Plans
During your subscription
to a Subscription Plan, you get a limited, non-exclusive, non-transferable
license from us to access and view the content included in that Subscription
Plan via the Services. With the exception of the lifetime access license grant,
the terms included in the “Content Enrollment and Lifetime Access” section
above apply to enrollments via Subscription Plans.
The subscription that you
purchase or renew determines the scope, features, and price of your access to a
Subscription Plan. You may not transfer, assign, or share your subscription
with anyone else.
We reserve the right to
revoke any license to use the content in our Subscription Plans for legal or
policy reasons at any time and at our sole discretion, such as if we no longer
have the right to offer the content through a Subscription Plan. Additional
information on our right to revoke is included in the “Content Enrollment and
Lifetime Access” section.
8.2 Account Management
You may cancel your
subscription by following the steps outlined on our Support Page. If you
cancel your subscription to a Subscription Plan, your access to that
Subscription Plan will automatically end on the last day of your billing
period. On cancellation, you will not be entitled to receive a refund or credit
of any fees already paid for your subscription, unless otherwise required by
applicable law. For clarity, cancellation of a subscription does not terminate
your Skillup account.
8.3 Free Trials &
Renewals
Your subscription may
start with a free trial. The duration of the free trial period of your
subscription will be specified during sign-up. Skillup determines free trial
eligibility at our sole discretion and may limit eligibility or duration. We
reserve the right to terminate the free trial and suspend your subscription if
we determine that you aren’t eligible.
We will charge the
subscription fee for your next billing cycle at the end of the free trial
period. Your subscription will automatically renew according to your
subscription settings (e.g., monthly or annually) unless you cancel your
subscription prior to the end of the free trial period. For more information on
how to view applicable fees and dates of your free trial period, visit
our Support Page.
8.4 Payments and Billing
The subscription fee will
be listed at the time of your purchase. You can visit our Support Page. to
learn more about where to find the fees and dates applicable to your
subscription. We may also be required to add taxes to your subscription fee as
described in the “Payments, Credits, and Refunds” section above. Payments are
non-refundable and there are no refunds or credits for partially used periods,
unless otherwise required by applicable law.
To subscribe to a
Subscription Plan, you must provide a payment method. By subscribing to a
Subscription Plan and providing your billing information during checkout, you
grant us and our payment service providers the right to process payment for the
then-applicable fees via the payment method we have on record for you. At the
end of each subscription term, we will automatically renew your subscription
for the same length of term and process your payment method for payment of the
then-applicable fees.
In the event that we
update your payment method using information provided by our payment service
providers (as described in the “Payments, Credits, and Refunds” section above),
you authorize us to continue to charge the then-applicable fees to your updated
payment method.
If we are unable to
process payment through the payment method we have on file for you, or if you
file a chargeback disputing charges made to your payment method and the
chargeback is granted, we may suspend or terminate your subscription.
We reserve the right to
change our Subscription Plans or adjust pricing for our Services at our sole
discretion. Any price changes or changes to your subscription will take effect
following notice to you, except as otherwise required by applicable law.
8.5 Subscription
Disclaimers
We make no guarantees as
to the availability of any specific content in any Subscription Plan or as to
any minimum amount of content in any Subscription Plan. At any point in the
future, we reserve the right to offer or cease to offer additional features to
any Subscription Plan, or to otherwise modify or terminate a Subscription Plan
at our sole discretion. These disclaimers are in addition to those listed in
the “Disclaimers” section below.
9. Miscellaneous Legal
Terms
These Terms are like any
other contract, and they have boring but important legal terms that protect us
from the countless things that could happen and that clarify the legal
relationship between us and you.
9.1 Binding Agreement
You agree that by
registering, accessing, or using our Services, you are agreeing to enter into a
legally binding contract with Skillup. If you do not agree to these Terms, do
not register, access, or otherwise use any of our Services.
If you are an instructor
accepting these Terms and using our Services on behalf of a company,
organization, government, or other legal entity, you represent and warrant that
you are authorized to do so.
Any version of these
Terms in a language other than English is provided for convenience and you
understand and agree that the English language will control if there is any
conflict.
These Terms (including
any agreements and policies linked from these Terms) constitute the entire
agreement between you and us (which include, if you are an instructor,
the Instructor Terms and the Promotions
Policy).
If any part of these
Terms is found to be invalid or unenforceable by applicable law, then that
provision will be deemed superseded by a valid, enforceable provision that most
closely matches the intent of the original provision and the remainder of these
Terms will continue in effect.
Even if we are delayed in
exercising our rights or fail to exercise a right in one case, it doesn’t mean
we waive our rights under these Terms, and we may decide to enforce them in the
future. If we decide to waive any of our rights in a particular instance, it
doesn’t mean we waive our rights generally or in the future.
The following sections
shall survive the expiration or termination of these Terms: Sections 2 (Content
Enrollment and Lifetime Access), 5 (Skillup’s Rights to Content You Post), 6
(Using Skillup at Your Own Risk), 7 (Skillup’s Rights), 8.5 (Subscription
Disclaimers), 9 (Miscellaneous Legal Terms), and 10 (Dispute Resolution).
9.2 Disclaimers
It may happen that our
platform is down, either for planned maintenance or because something goes down
with the site. It may happen that one of our instructors is making misleading
statements in their content. It may also happen that we encounter security
issues. These are just examples. You accept that you will not have any recourse
against us in any of these types of cases where things don’t work out right. In
legal, more complete language, the Services and their content are provided
on an “as is” and “as available” basis. We (and our affiliates, suppliers,
partners, and agents) make no representations or warranties about the
suitability, reliability, availability, timeliness, security, lack of errors,
or accuracy of the Services or their content, and expressly disclaim any
warranties or conditions (express or implied), including implied warranties of
merchantability, fitness for a particular purpose, title, and non-infringement.
We (and our affiliates, suppliers, partners, and agents) make no warranty that
you will obtain specific results from use of the Services. Your use of the
Services (including any content) is entirely at your own risk. Some
jurisdictions don’t allow the exclusion of implied warranties, so some of the
above exclusions may not apply to you.
We may decide to cease
making available certain features of the Services at any time and for any
reason. Under no circumstances will Skillup or its affiliates, suppliers,
partners or agents be held liable for any damages due to such interruptions or
lack of availability of such features.
We are not responsible
for delay or failure of our performance of any of the Services caused by events
beyond our reasonable control, like an act of war, hostility, or sabotage;
natural disaster; electrical, internet, or telecommunication outage; or
government restrictions.
9.3 Limitation of
Liability
There are risks inherent
to using our Services, for example, if you access health and wellness content
like yoga, and you injure yourself. You fully accept these risks and you agree
that you will have no recourse to seek damages against even if you suffer loss
or damage from using our platform and Services. In legal, more complete
language, to the extent permitted by law, we (and our group companies,
suppliers, partners, and agents) will not be liable for any indirect,
incidental, punitive, or consequential damages (including loss of data,
revenue, profits, or business opportunities, or personal injury or death),
whether arising in contract, warranty, tort, product liability, or otherwise,
and even if we’ve been advised of the possibility of damages in advance. Our
liability (and the liability of each of our group companies, suppliers,
partners, and agents) to you or any third parties under any circumstance is
limited to the greater of one hundred dollars ($100) or the amount you have
paid us in the twelve (12) months before the event giving rise to your claims.
Some jurisdictions don’t allow the exclusion or limitation of liability for
consequential or incidental damages, so some of the above may not apply to you.
9.4 Indemnification
If you behave in a way
that gets us in legal trouble, we may exercise legal recourse against you. You
agree to indemnify, defend (if we so request), and hold harmless Skillup, our
group companies, and their officers, directors, suppliers, partners, and agents
from an against any third-party claims, demands, losses, damages, or expenses
(including reasonable attorney fees) arising from (a) the content you post or
submit, (b) your use of the Services (c) your violation of these Terms, or (d)
your violation of any rights of a third party. Your indemnification obligation
will survive the termination of these Terms and your use of the Services.
9.5 Governing Law and
Jurisdiction
When these Terms
mention “Skillup,” they’re referring to the Skillup entity that
you’re contracting with. If you’re a student, your contracting entity and
governing law will generally be determined based on your location.
If you’re a student
located in India, you’re contracting with Skillup India LLP and these Terms are
governed by the laws of India, without reference to its choice or conflicts of
law principles, and you consent to the exclusive jurisdiction and venue of the
courts in Delhi, India.
If you’re a student
located in a geographical region other than India, or if you’re accessing our
Services as an instructor, you’re contracting with Skillup, Inc. and these
Terms are governed by the laws of the State of California, USA without
reference to its choice or conflicts of law principles. In cases where the
“Dispute Resolution” section below doesn’t apply to you, you consent to the
exclusive jurisdiction and venue of federal and state courts in San Francisco,
California, USA.
9.6 Legal Actions and
Notices
No action, regardless of
form, arising out of or relating to this Agreement may be brought by either
party more than one (1) year after the cause of action has accrued, except
where this limitation cannot be imposed by law.
Any notice or other
communication to be given hereunder will be in writing and given by registered
or certified mail return receipt requested, or email (by us to the email
associated with your account or by you to notices@Skillup.com).
9.7 Relationship Between
Us
You and we agree that no
joint venture, partnership, employment, contractor, or agency relationship
exists between us.
9.8 No Assignment
You may not assign or
transfer these Terms (or the rights and licenses granted under them). For
example, if you registered an account as an employee of a company, your account
cannot be transferred to another employee. We may assign these Terms (or the
rights and licenses granted under them) to another company or person without
restriction. Nothing in these Terms confers any right, benefit, or remedy on
any third-party person or entity. You agree that your account is
non-transferable and that all rights to your account and other rights under
these Terms terminate upon your death.
9.9 Sanctions and Export
Laws
You warrant that you (as
an individual or as a representative of any entity on whose behalf you use the
Services) aren’t located in, or a resident of, any country that is subject to
applicable U.S. trade sanctions or embargoes (such as Cuba, Iran, North Korea,
Sudan, Syria, or the Crimea region of Ukraine). You also warrant that you
aren’t a person or entity who is named on any U.S. government specially
designated national or denied-party list.
If you become subject to
such a restriction during the term of any agreement with Skillup, you will
notify us within 24 hours, and we will have the right to terminate any further
obligations to you, effective immediately and with no further liability to you
(but without prejudice to your outstanding obligations to Skillup).
You may not access, use,
export, re-export, divert, transfer or disclose any portion of the Services or
any related technical information or materials, directly or indirectly, in
violation of any United States and other applicable country export control and
trade sanctions laws, rules and regulations. You agree not to upload any
content or technology (including information on encryption) whose export is
specifically controlled under such laws.
10. Dispute Resolution
If there’s a dispute,
our Support Team is happy to help resolve the issue.
10.1 No Class Actions
We both agree that we can
each only bring claims against the other on an individual basis. This means:
(a) neither of us can bring a claim as a plaintiff or class member in a class
action, consolidated action, or representative action; (b) an arbitrator can’t
combine multiple people’s claims into a single case (or preside over any
consolidated, class, or representative action); and (c) an arbitrator’s
decision or award in one person’s case can only impact that user, not other
users, and can’t be used to decide other users’ disputes. If a court decides
that this “No class actions” clause isn’t enforceable or valid, then this
“Dispute Resolution” section will be null and void, but the rest of the Terms
will still apply.
10.5 Changes
Notwithstanding the
“Updating these Terms” section below, if Skillup changes this "Dispute
Resolution" section after the date you last indicated acceptance to these
Terms, you may reject any such change by providing Skillup written notice of
such rejection by mail or hand delivery to Skillup Attn: Legal, 600 Harrison
Street, 3rd Floor, San Francisco, CA 94107, or by email from the email address
associated with your Account to notices@Skillup.com, within 30 days of the date
such change became effective, as indicated by the "last updated on"
language above. To be effective, the notice must include your full name and
clearly indicate your intent to reject changes to this "Dispute
Resolution" section. By rejecting changes, you are agreeing that you will
arbitrate any dispute between you and Skillup in accordance with the provisions
of this "Dispute Resolution" section as of the date you last
indicated acceptance to these Terms.
11. Updating These Terms
From time to time, we may
update these Terms to clarify our practices or to reflect new or different
practices (such as when we add new features), and Skillup reserves the right in
its sole discretion to modify and/or make changes to these Terms at any time.
If we make any material change, we will notify you using prominent means, such
as by email notice sent to the email address specified in your account or by
posting a notice through our Services. Modifications will become effective on
the day they are posted unless stated otherwise.
Your continued use of our
Services after changes become effective shall mean that you accept those
changes. Any revised Terms shall supersede all previous Terms.
12. How to Contact Us
The best way to get in
touch with us is to contact our Support Team. We’d love to hear your
questions, concerns, and feedback about our Services.
Thanks for teaching and
learning with us!
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