Has discount
✅
Made in
English
Last updated at
Thu, 21-Apr-2022
Level
Intermediate
Total lessons
11
Total duration
00:00:00 Hours
Number of reviews
0
Total enrolment
3
Avg rating
Short description
Learn the customer service, communication and organisational skills needed to run a front desk or reception professionally, from handling enquiries to managing visitors and appointments.
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Requirements
- Access to a stable internet connection
- A smartphone, tablet, laptop or desktop computer
- No prior front office experience required
Outcomes
- Apply professional front desk conduct and etiquette
- Handle telephone and email communication professionally
- Manage appointments and visitor flow efficiently
- Handle customer enquiries and complaints calmly and effectively
- Coordinate front office administrative tasks with other departments
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