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A practical grounding in the core skills of running an office or business unit, including office management, business communication, basic finance and day to day operations.
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Requirements
Access to a stable internet connection
A smartphone, tablet, laptop or desktop computer
No prior office administration experience required
Outcomes
Apply core office management and organisational practices
Communicate professionally in written and verbal business contexts
Maintain basic financial and administrative records
Coordinate day to day office operations and schedules
Apply customer service standards in an administrative role
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Handsworth Institute
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