Learn how to organise, store, retrieve and dispose of both paper and digital records properly, and put in place a records management system that keeps an organisation compliant and efficient.
Accountability and efficiency both depend on good record keeping, and this course covers the full records lifecycle: creation, classification, storage, retrieval, retention and eventual disposal, for both physical files and digital documents.
You will learn how to design a filing system and file plan, apply retention schedules, protect sensitive and confidential records, and manage the shift from paper based to digital record keeping. It suits registry and administrative staff, archivists, office managers and anyone responsible for an organisation's files and information governance.
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