Human Resource Management
Learn the fundamentals of managing people at work, covering recruitment, employee relations, performance management and the basics of labour law compliance.
Learn how organisations set direction and stay on course, using tools such as SWOT and PESTEL analysis to build a strategic plan and then track it through to implementation.
A good strategy is only useful if it gets implemented, and this course covers both halves of that process. You will use environmental scanning frameworks such as SWOT and PESTEL, set a clear vision and mission, and translate strategic priorities into measurable objectives.
The course then turns to implementation and monitoring in practice, including balanced scorecards and simple performance dashboards, along with the common reasons strategic plans fail to be carried out. It is aimed at managers, department heads, board members and anyone involved in setting or implementing organisational strategy.
2 sections · 7 lessons
Introduction
3 lessonsStrategy and Planning
4 lessonsWell explained and on point notes.
Prince Lungu
Learn the fundamentals of managing people at work, covering recruitment, employee relations, performance management and the basics of labour law compliance.
Learn the customer service, communication and organisational skills needed to run a front desk or reception professionally, from handling enquiries to managing visitors and appointments.
A practical introduction to planning, running and closing projects on time and on budget, using the tools and methods relied on by NGOs, government departments and private companies across Zambia.