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An introduction to the counselling skills, methods and ethical standards needed to support people through emotional, social and psychological difficulties in a professional and responsible way.

Understand the core principles of workplace health and safety, including hazard identification, risk assessment and control, and how to build a safer working environment that meets recognised OHS standards.

Learn how to design monitoring and evaluation (M&E) frameworks, choose the right indicators, and collect and analyse data to measure whether a project or programme is actually working.

A practical introduction to planning, running and closing projects on time and on budget, using the tools and methods relied on by NGOs, government departments and private companies across Zambia.

Build the knowledge needed for effective HIV and AIDS prevention, care and support work, from understanding transmission and testing to treatment, stigma reduction and peer education.

Learn how transport operations are planned and run efficiently, covering fleet management, route planning, compliance and the coordination needed to move goods and people reliably.

Learn how to organise, store, retrieve and dispose of both paper and digital records properly, and put in place a records management system that keeps an organisation compliant and efficient.

A foundational ICT literacy course covering computer basics, common office software, internet use and digital communication skills needed in almost any modern workplace.